Confidentiality, Security & Backup
1. Confidentiality & Privacy
We collect only the minimum personal and business information required to operate our POS and invoicing system. Your data will never be shared with third parties without your explicit consent. You have the right to access, correct, or delete any of your information at any time by contacting our support team.
2. Security Measures
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Encryption in Transit and at Rest
All data transmitted between your browser and our servers is protected by SSL/TLS. Sensitive records stored in our databases are encrypted using industry-standard algorithms. -
Firewall and Intrusion Detection
We employ next-generation firewalls and continuous intrusion-detection systems to block unauthorized access attempts. -
Access Control & Role Management
You can assign fine-grained permissions to users, ensuring that each team member only sees and edits the data they need. -
Regular Updates & Patch Management
Our infrastructure and software components are updated weekly to address the latest security vulnerabilities.
3. Backup & Business Continuity
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Daily Backups
We perform full backups of all databases every 24 hours. -
Off-Site Storage
Backups are encrypted and replicated across multiple geographic data centers, safeguarding against localized outages or disasters. -
Periodic Restore Testing
Quarterly, we simulate full-scale restore operations to verify backup integrity and recovery time objectives. -
Retention Policy
Daily backups are kept for 30 days, weekly snapshots for 12 weeks, and monthly archives for one year.
4. User Best Practices
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Choose strong, unique passwords and change them regularly.
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Enable two-factor authentication (2FA) for all administrator and manager accounts.
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Keep your devices and browsers up to date with the latest security patches.
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Never share login credentials or leave sessions open on public computers.
5. Incident Reporting
If you suspect any suspicious activity or discover a security issue, please contact our security team immediately at info@erpxify.com or submit a report via our support portal. We commit to acknowledging all reports within 24 hours and providing a status update within 72 hours.
6. Our Commitment
We continuously review and enhance our policies, infrastructure, and procedures to stay ahead of emerging threats. Your trust is our top priority, and we pledge to maintain the highest standards of data confidentiality, system security, and reliable backup.